Frequently Asked Questions

Masterclasses are relevant to anyone aged 16+ who has a passion to expand their skills and knowledge in VFX, games and animation. 

Masterclasses are for all skill levels, please check the full programme where prior experience is needed – some classes are marked as beginner or intermediate. There’s something for everyone!

You lucky lot will be seeing some exclusive materials, so due to copyright of these materials being shown recordings won’t be made.

We’re taking full advantage of being post-covid and attendance will be fully in person this year. #BFXCommunity. Wear a mask if you want, but it’s not a festival requirement.

Cancellation is required at least 48 hours in advance of your booked event.

If before you are due to arrive you start experiencing symptoms of Covid19 or have been contacted due to track and trace please do not travel to BU. Please contact us to discuss your booking.

Refunds will not be provided in the case of non-arrival.

It’s still lurking so be sensible, make the most of hand sanitising stations across our campuses. Follow any signage instructions and wear a face mask if you wish to!

You should not attend if you have symptoms of COVID-19 or test positive within ten days before the event. Where possible, visitors should take a lateral flow test before visiting, ensuring the result is negative.

On campus parking will be available for speakers and masterclass guess, there will be further information provided to you in advance of the event.

Whether you are using the latest iPhone or the oldest Nokia, the latest drawing tech, or a classis sketchbook please make sure all tech is switched off or on silent during your visit.

Smoking and vaping is not permitted inside any of our buildings. Smoking is not permitted within 5 metres of a building entrance.

We have numerous outlets across the campus where you can purchase food and drink to enjoy.

Monday-Friday: Starbucks 08:00-18:00 | Naked Coffee 09:00 – 17:00 | Fusion Canteen (various hot food options) 08:00 – 18:00 | Student Union Shop 08:30 – 16:00

Saturday – Sunday: Starbucks 09:30 – 15:30 

You’re welcome to bring your own refreshments, there are numerous places to sit and relax throughout the campus.

We want to make our campuses and facilities as accessible as possible for students, staff and visitors, and we work hard to ensure we meet the varied needs of everyone.

As part of this commitment, we work with AccessAble to provide detailed access information about all of our buildings and facilities. You can find full listings for each of our buildings on our page on the AccessAble website.

• Ensure you are familiar with the location of fire exits and the meeting point. This is displayed in all rooms.
• Please advise the University prior to the event if you would require additional support in the event of a fire.
• If you discover a fire, please raise the alarm, evacuate your group immediately and report to the nearest meeting point.
• At the meeting point, advise the BU Fire Warden if all members of your group are present.
• Fire alarm tests are carried out weekly, on Wednesday mornings on the Talbot Campus. They will last approximately 30 seconds. If the alarm sounds for longer than this, it should be treated as real.
• Do not exceed the set capacity of the room or move furniture/equipment in a way that will block exits.

In an emergency, always call 222 from an internal phone or 01202 962222 from a mobile and a member of reception or security staff will coordinate with emergency services to ensure smooth access to the University buildings.  Emergency procedures and health & safety information are displayed in all rooms.